Job SM:EXEC SERVICES scheduled every 3 days.

[BSG]

Hi all,

We recently upgraded our solution manager system to SP23. It appears that after the upgrade the SM:EXEC SERVICES job (program RDSMOPBACK_AUTOSESSIONS_ALL ) is scheduled to run every 3 days instead of daily. This causes our EWA's to not be processed on a daily basis.

When looking in transaction sm_config_jobs the sm:exec services is planned daily. In addition table smconfigjobs also shows that it should be scheduled daily. Job SM: SCHEDULER runs every hour and mentions in its job log that:

RDSMOPBACK_AUTOSESSIONS_ALL IS EXECUTED IN SMCONFI GJOBS

However, only every 3 days the SM: SCHEDULER job actually mentions:

Job SM:EXEC SERVICES Successfully Scheduled

And then the SM:EXEC SERVICES will run.

Does anyone have any idea?

Thanks.

Regards,

Bart Groot.

[former_member203293 · Accepted solution]

I am having the same issue. No solution found in the SAP note. The job is kicked off on the fly by SM:SCHEDULER.

Look like we have to manually schedule it to run daily or wait for the next support pack to fix it.

[BSG]

Manually scheduled SM:EXEC SERVICES to run twice a day.

Regards,

Bart.

[BSG]

Hi,

We will be upgrading to SP25 in november. Hopefully the issue is solved then. In the mean while I have scheduled the job manually.

Thanks.

Regards,

Bart

[former_member203293]

Hi,

Just found the note 894279 talked about this job:

Once a day, SM:SCHEDULER starts an important job that automatically executes service sessions (for example, EarlyWatch Alert processing). This job is called SM:EXEC SERVICES.

But SM:SCHEDULER is only valid up to and including Support Package 21. That's probably why SM:EXEC SERVICES is not running as it should be.

The new job framework for SolMan job configuration is now using transaction solman_setup.

Regards,

Jun

[Former Member]

How does its configuration look in SM37?

If you're not familiar with that transaction, in Job status select "Released", and in Job start condition enter a future date in the "To" field (to see when it will run next). Double-click, and what's the Job frequency?

[Former Member]

find the released job and change the frequency to daily.