UWL error in SRM 7.0

[Former Member]

Hello All ,

We are on SRM 7.0 and EP 7.0.

When a manager logs in he get this error message on the UWL "An error occured while connecting to the conector.

The details are as mentioned

Exception type:com.sap.netweaver.bc.uwl.connect.ConnectorException Message:Tue Jul 13 07:54:36 EDT 2010

(Connector) :com.sap.portal.connectivity.destinations.PortalDestinationsServiceException:User is missing credentials for connecting to alias SAP_SRM. Contact your system administrator.

While configuring the UWL we have added the standard role "pcd:portal_content/com.sap.pct/specialist/com.sap.pct.srm.srm70/com.sap.pct.srm.core.fl_core/com.sap.pct.srm.core.fl_roles/com.sap.pct.srm.core.ro_manager" in the user roles property .

When I remove the std role from this property I get an error message stating "Unable to perform the request. Try again and if the problem persists, inform your system administrator"

Please let me know how do I resolve this issue.

Thanks and Regards

Pradeep Bhojak

[Former Member]

This is some UWL issues, responsible component is EP-BC-UWL.

Is the user that you are accessing the UWL in the portal a user that

you have set up in SRM?

Are you using the logon ticket or user mapping while connect to the

backend? If you are using Logon ticket, please ensure the SSO was working

before registration of the UWL.

And if you are using user mapping, please go to the user administration

-> Identity Management -> search for the user XXX -> click

'modify' -> go to the tab 'mantain user mapping for logon' and select

the SAP_SRM, and mantain the appropriate user from backend for the

user.

Regards

Lauren

[Former Member]

Hello Jagdish and Lauren,

No the user is not created in SRM system.

We have a dual stack Portal , we create user in the ABAP stack so that it flows in the Java stack easily and it is easier for our security team to maintain users since they are not well versed with Portal user admin.

Thanks and Regards

Pradeep Bhojak

Edited by: pradeep bhojak on Jul 14, 2010 8:50 AM

[p330068]

Hi Pradeep,

Please check the SSO working fine or not between portal and ABAP backend. As per the error message, system object connection test is not working properly. Check the logon group used for SAP_SRM System object and refer to SAP Notes : 1133821

Verify that user

-> Users is not locked in ABAP system

-> Validity of the users.

-> Roles assigned to users : SAP_BC_BMT_WFM_UWL_ADMIN and SAP_BC_BMT_WFM_UWL_END_USER

Also please have a look at below thread might help

/message/8522014#8522014 [original link is broken]

/message/7136258#7136258 [original link is broken]

Hope it will helps

Regards

Arun Jaiswal

[Former Member]

Check if this user ID is created in backend SRM system. If yes, then check connection test for connectors in portal.

Thanks,

Jagadish