Blocking Business Partners

[Former Member]

We have two employees that have left the our company and I therefor want to block their business partner from being selectable on an SLFN support ticket.

Please advise how this is possible?

Thanks

[khalil_serrhini]

Hello,

In transaction BP you can set your Business Partner to 'Central Block' = 'X'. If someone tries using the BP an error will be generated in CRM Tikckets; and the person will not be able to move ticket from a status to another

Hope this helps

PS: This functionnality is in tab 'status'

Regards

Khalil

Edited by: Khalil SERRHINI on Jul 13, 2010 2:32 PM

[RajeevP]

Why dont you go ahead and delete those business partners if they have already left the company? You can delete the business partners using the transaction BUPA_DEL.

Rajeev