BO XI 4 - Login Error - FWM 01003

[Former Member]

Hi,

I am part of the BO XI 4 Beta testing team. I have installed the server component . But I am not able to login to the CMC. The following is the error when I login with the administrator user id

Error: Server <server>:6400 not found or server may be down (FWM 01003) null

If anyone has faced similiar error , please revert.

Thanks & Regards,

Rahul R Nair

[anoarul_islam · Accepted solution]

Hi,

Can you check your Database listener is working or not?

We have got this error and found that the Bussines Object database is running fine but the listener is not up. So we have start the listerner. Then restart the application server.

To check the Listerner: ( Operating System: AIX 5.3, Database: Oracle 10g, Listerner Name: LISTENER)

1. su - oracle

$lsnrctl

LSNRCTL> status

Connecting to (DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=your_hostname)(PORT=.....))

TNS-12541: TNS:no listener

TNS-12560: TNS:protocol adapter error

TNS-00511: No listener

IBM/AIX RISC System/6000 Error: 79: Connection refused

LSNRCTL> start

Now Restart the Application server: (Application Server UserName : boe, user's home: /home/boe)

#su - boe

$pwd

/home/boe/

$cd bobje

$pwd

/home/boe/bobje

$ls

startservers

stopservers

tomcatshutdown.sh

tomcatstartup.sh

$stopservers

Stopping all...

Stopping SIA...

$tomcatshutdown.sh

$tomcatstartup.sh

$startservers

Starting all servers...

Starting SIA...

I hope it will help you.

[former_member793810]

Hi,

Check the services if BOBJ is running.

This error mean that your server is down and you need to start it again / enable it.

Since you cannot log on to CMC to check the server I would say go to BOBJ CCM Central Configuration Manager and check if every thing is running there.

Regards,

Bashir Awan

[Former Member]

Hi,

I could not find any SIA in CMS for XI4.

There are only two servers

1. Apache

2. Crustal reports

Is this the case with BO XI4?

Thanks & Regards,

Rahul R Nair