update record failed with "SPOC 003: Error in spool C call: Error from TemS

[Former Member]

Guys

I have 4.7 production system with 4 dialog instance

The logon groups are configured .

For 1 of the application server ,when user does any PO or GR ,update fails with above message

The spool is configured to stored on file . SM21 says read /write problem on /globle/100SPOOL

But all is very good .sidadm has all read,write permission on this

More it also shows "Operating system call gethostbyname failed "

Please help me to solve this

Thanks a ton in advance

-Ganesh

[Former Member]

Hi,

Could you perform the tests advised in the following Note :-

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SAP Note 25941 - SAP System does not find host name of

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cheers !

PRADi

[Former Member]

First check why you get: Operating system call gethostbyname failed.

Sounds like some kind of dns lookup problem.

For starters:

Can you log on to the appl.server in question and ping the other appl.servers + central instance with their host names?

[Former Member]

Hi Thomas

Thanks

I checked on this and all works fine

Also we use NIS services to maintain all this

Our Unix team says NIS ,host and all works very fine

Please suggest as update stuck is causing many problems . Temporarily we have removed this perticular instance from logon group so that no user will log on to this

Thanks in advance guys

-Ganesh

[Former Member]

There is no easy way out of this.

You have to check all settings and compare them with one of the working instances.

Start with the nfs mount to the central instance.

Compare the settings with a working instance.