GTS Export Declaration document Error

[Former Member]

Hi,

We have an error message while export declarion is procesed - Error message - "authorised value is 9".

For more Info - the document was in monitoring but the wrong message type has been reprocessed : M7100 was reprocessed instead of P770.

How can this document be send back to the monitoring tab ?

Please advice with your thoughts for resolution.

Thanks

Vinod

[Former Member · Accepted solution]

Hi, Its not really clear what caused the error...

Did you get an inbound message (I***) with the error message ( Authorized value 9 ) after sending the M class message ?

Or was it GTS internal error ? My tip is that you used some value for a field which is not valid in the current code list - maybe check if code lists haven`t changed....

Anyway, to reprocess message there is a small button on the Communications tab (Declaration header level).