delete test messages from production

[Former Member]

Hi,

Is there any way I can delete all the support messages from service desk? we have created quite a few test messages in the sol man prod system

Thanks

[RajeevP]

Hi,

Please check:

Rajeev.

[Former Member]

Hi Karen,

Please, have a look at Note 1329247 - Archiving Solution Manager Service Desk messages, and Note 566225 - Report to delete the basis notifications with deletion flag.

Also, you can delete Service Desk messages from transaction CRM_ORDER_DELETE.

I hope it could help you.

Best regards,

Tomas.