Error when trying to install ecc6.0 ehp4

[Former Member]

Hi All,

We have successfully upgraded from 4.6c to ecc6.0 non-Unicode. After that we run the pre Unicode scripts and exported the tables.

To import the data we have started to install the ECC6.0 EHP4 sapinst but when we select central instance and next button it is throwing the error.

Please find the attached error below and update the solution.

OS: SUN SOLARIES.

DB: ORACLE.

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Caught a known exception during service selection. Errortext: ESAPinstException: error text undefined Message stack: Opened sylib701_1.so exe dir is /tmp/sapinst_exe.5576.1277824257 MessageLib initialized successfully. Working directory changed to /tmp/sapinst_exe.5576.1277824257. Opened /tmp/sapinst_exe.5576.1277824257/iaguieng701_1.so Working directory changed to /dump/Inst_Master_51036888_10/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_SPARC. getspnam() returned NULL. checking existence of account user="karkar" uid="60102" succeeded with true. inserted account (karkar, 60102, USER) into the accountcache. receiving and sending on port 21200 Environment variable SAPINST_JRE_HOME set to value '/tmp/sapinst_exe.5576.1277824257/jre'. doStartGuiServer() is now running... java is: /tmp/sapinst_exe.5576.1277824257/jre/bin/java A child process has been started. Pid = 5665 Account sapinst already exists. checking existence of account group="sapinst" gid="10000" succeeded with true. inserted account (sapinst, 10000, GROUP) into the accountcache. exe dir is /tmp/sapinst_exe.5576.1277824257 Creating file /tmp/sapinst_instdir/x. Removing file /tmp/sapinst_instdir/x. Working directory changed to /tmp/sapinst_exe.5576.1277824257. Opened /tmp/sapinst_exe.5576.1277824257/iakdblib701_1.so Working directory changed to /dump/Inst_Master_51036888_10/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_SPARC. This is SAPinst, version 701_1, make variant 701_REL, build 1015597 compiled on Oct 2 2008, 23:23:11 showing dlg diProductChoice <dialog sid="diProductChoice"> <title>Welcome to SAP Installation Master</title> <dialog/> Login in progress Connection request to guiengine backend by host 3.239.137.35 Protocol version is 3.1 Send connect information client logged on Waiting for an answer from GUI CDialogHandler: ACTION_NEXT requested <dialog sid="diProductChoice"> <dialog/> checking existence of account group="superusr" gid="9999" succeeded with true. inserted account (superusr, 9999, GROUP) into the accountcache. Process environment

===================

Environment Variables

=====================

_ = /tmp/sapinst_exe.5576.1277824257/sapinstexe SAPINST_EXE_DIR = /tmp/sapinst_exe.5576.1277824257 PATH = /usr/dt/bin:/usr/bin SAPINST_EXEDIR_CD = /dump/Inst_Master_51036888_10/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_SPARC/. WINDOWID = 4194316 LOGNAME = karkar MAIL = /usr/mail/karkar TERMINAL_EMULATOR = dtterm USER = karkar SAPINST_JRE_HOME = /tmp/sapinst_exe.5576.1277824257/jre DISPLAY = localhost:10.0 SHELL = /usr/bin/ksh HOME = /export/home/karkar SSH_CLIENT = 3.239.148.171 4761 22 SSH_CONNECTION = 3.239.148.171 4761 3.239.137.35 22 LD_LIBRARY_PATH = /tmp/sapinst_exe.5576.1277824257 TERM = dtterm PWD = /dump/Inst_Master_51036888_10/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_SPARC TZ = US/Eastern User: karkar, Id: 60102 Effective user: karkar, Id: 60102 Group: superusr, Id: 9999 Effective group: superusr, Id: 9999 Umask: 027 Resource Limits ===============

RLIMIT_CPU: maximum amount of CPU time in seconds current: unlimited maximum: unlimited RLIMIT_FSIZE: maximum size of a file in bytes that may be created by a process current: unlimited maximum: unlimited RLIMIT_DATA: maximum size of a process's heap in bytes current: unlimited maximum: unlimited RLIMIT_STACK: maximum size of a process's stack in bytes current: 8388608 maximum: unlimited RLIMIT_CORE: maximum size of a core file in bytes current: unlimited maximum: unlimited RLIMIT_NOFILE: one more than the maximum value that the system may assign to a newly created descriptor current: 8192 maximum: 8192 RLIMIT_VMEM: maximum size of a process's mapped address space in bytes current: unlimited maximum: unlimited RLIMIT_AS: maximum size of a process's total available memory, in bytes current: unlimited maximum: unlimited Working directory: /dump/Inst_Master_51036888_10/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_SPARC

Supplementary group ids (up to 1024):

=====================================

9999, 1001

System call failed. Error 13 (Permission denied) in execution of system call 'stat' with parameter (/tmp/sapinst_instdir/ERPEhP4/AS-ABAP), line (535) in file (syuxcpath.cpp). stat(/tmp/sapinst_instdir/ERPEhP4/AS-ABAP) returned an error I cannot interpret. I will return UNKNOWN. Process environment ===================

Environment Variables

=====================

_ = /tmp/sapinst_exe.5576.1277824257/sapinstexe SAPINST_EXE_DIR = /tmp/sapinst_exe.5576.1277824257 PATH = /usr/dt/bin:/usr/bin SAPINST_EXEDIR_CD = /dump/Inst_Master_51036888_10/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_SPARC/. WINDOWID = 4194316 LOGNAME = karkar MAIL = /usr/mail/karkar TERMINAL_EMULATOR = dtterm USER = karkar SAPINST_JRE_HOME = /tmp/sapinst_exe.5576.1277824257/jre DISPLAY = localhost:10.0 SHELL = /usr/bin/ksh HOME = /export/home/karkar SSH_CLIENT = 3.239.148.171 4761 22 SSH_CONNECTION = 3.239.148.171 4761 3.239.137.35 22 LD_LIBRARY_PATH = /tmp/sapinst_exe.5576.1277824257 TERM = dtterm PWD = /dump/Inst_Master_51036888_10/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_SPARC TZ = US/Eastern User: karkar, Id: 60102 Effective user: karkar, Id: 60102 Group: superusr, Id: 9999 Effective group: superusr, Id: 9999 Umask: 027 Resource Limits

===============

RLIMIT_CPU: maximum amount of CPU time in seconds current: unlimited maximum: unlimited RLIMIT_FSIZE: maximum size of a file in bytes that may be created by a process current: unlimited maximum: unlimited RLIMIT_DATA: maximum size of a process's heap in bytes current: unlimited maximum: unlimited RLIMIT_STACK: maximum size of a process's stack in bytes current: 8388608 maximum: unlimited RLIMIT_CORE: maximum size of a core file in bytes current: unlimited maximum: unlimited RLIMIT_NOFILE: one more than the maximum value that the system may assign to a newly created descriptor current: 8192 maximum: 8192 RLIMIT_VMEM: maximum size of a process's mapped address space in bytes current: unlimited maximum: unlimited RLIMIT_AS: maximum size of a process's total available memory, in bytes current: unlimited maximum: unlimited Working directory: /dump/Inst_Master_51036888_10/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_SPARC

Supplementary group ids (up to 1024):

=====================================

9999, 1001

System call failed. Error 13 (Permission denied) in execution of system call 'lstat' with parameter (/tmp/sapinst_instdir/ERPEhP4/AS-ABAP), line (535) in file (syuxcpath.cpp). lstat(/tmp/sapinst_instdir/ERPEhP4/AS-ABAP) returned an error I cannot interpret. I will return UNKNOWN. Process environment ===================

Environment Variables

=====================

_ = /tmp/sapinst_exe.5576.1277824257/sapinstexe SAPINST_EXE_DIR = /tmp/sapinst_exe.5576.1277824257 PATH = /usr/dt/bin:/usr/bin SAPINST_EXEDIR_CD = /dump/Inst_Master_51036888_10/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_SPARC/. WINDOWID = 4194316 LOGNAME = karkar MAIL = /usr/mail/karkar TERMINAL_EMULATOR = dtterm USER = karkar SAPINST_JRE_HOME = /tmp/sapinst_exe.5576.1277824257/jre DISPLAY = localhost:10.0 SHELL = /usr/bin/ksh HOME = /export/home/karkar SSH_CLIENT = 3.239.148.171 4761 22 SSH_CONNECTION = 3.239.148.171 4761 3.239.137.35 22 LD_LIBRARY_PATH = /tmp/sapinst_exe.5576.1277824257 TERM = dtterm PWD = /dump/Inst_Master_51036888_10/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_SPARC TZ = US/Eastern User: karkar, Id: 60102 Effective user: karkar, Id: 60102 Group: superusr, Id: 9999 Effective group: superusr, Id: 9999 Umask: 027

Resource Limits

===============

RLIMIT_CPU: maximum amount of CPU time in seconds current: unlimited maximum: unlimited RLIMIT_FSIZE: maximum size of a file in bytes that may be created by a process current: unlimited maximum: unlimited RLIMIT_DATA: maximum size of a process's heap in bytes current: unlimited maximum: unlimited RLIMIT_STACK: maximum size of a process's stack in bytes current: 8388608 maximum: unlimited RLIMIT_CORE: maximum size of a core file in bytes current: unlimited maximum: unlimited RLIMIT_NOFILE: one more than the maximum value that the system may assign to a newly created descriptor current: 8192 maximum: 8192 RLIMIT_VMEM: maximum size of a process's mapped address space in bytes current: unlimited maximum: unlimited RLIMIT_AS: maximum size of a process's total available memory, in bytes current: unlimited maximum: unlimited Working directory: /dump/Inst_Master_51036888_10/InstMst_7.01_SR1__NW_ERP_CRM_SRM_SCM/IM_SOLARIS_SPARC Supplementary group ids (up to 1024):

=====================================

9999, 1001

System call failed. Error 13 (Permission denied) in execution of system call 'mkdir' with parameter (/tmp/sapinst_instdir/ERPEhP4/AS-ABAP, S_IRWXU | S_IRWXG | S_IRWXO), line (372) in file (syuxcpath.cpp). Unable to create node /tmp/sapinst_instdir/ERPEhP4/AS-ABAP with type directory: Permission denied. Please inform the installation development, execution will be terminated now.

[former_member204746]

maybe you should read your error log which clearly states:

Unable to create node /tmp/sapinst_instdir/ERPEhP4/AS-ABAP with type directory: Permission denied

[Former Member]

Hi Eric,

Thanks for your reply.

We have followed the same as per the note #870652 - especially for the file permissions.

We have downloaded the latest sapinst and tried the same but no luck. Please find the trace for further understanding.

=>sapparam(1c): No Profile used.

=>sapparam: SAPSYSTEMNAME neither in Profile nor in Commandline

INFO 2010-06-30 02:29:01.844 [syuxccuren.cpp:119]

CSyCurrentProcessEnvironmentImpl::removeEnvironmentVariable

Removed environment variable SAPPARAM700 from current process environment.

INFO 2010-06-30 02:29:01.845 [iaxxclib.cpp:114]

CChangeCWD::~CChangeCWD()

Working directory changed to /dump/logs/sapinst_instdir/ERPEhP4/AS-ABAP/ORA/CENTRAL.

INFO 2010-06-30 02:29:02.380 [sixxcstepexecute.cpp:790]

Execute step fillContext of component |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0

INFO 2010-06-30 02:29:02.545 [sixxcstepexecute.cpp:790]

Execute step setDefaults of component |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|1|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|NW_getFQDN|ind|ind|ind|ind|1|0

Jun 30, 2010 2:29:02 AM [Info]: Stopping services ...

Jun 30, 2010 2:29:02 AM [Info]: Stopping service "SAPinstService" ...

Jun 30, 2010 2:29:02 AM [Info]: Service "SAPinstService" stopped.

Jun 30, 2010 2:29:02 AM [Info]: Services stopped.

Jun 30, 2010 2:29:02 AM [Info]: Server shutdown by SAPinstService

iauxsysex.c:318: child /dump/logs/sapinst_exe.13263.1277879075/sapinst (pid 13264) has crashed. Executable directory is /dump/logs/sapinst_exe.13263.1277879075. Contact Support.

iaextract.c:895: child has signaled an exec error. Keeping directory /dump/logs/sapinst_exe.13263.1277879075

Regards,

Venu

[markus_doehr2]

> Working directory changed to /dump/logs/sapinst_instdir/ERPEhP4/AS-ABAP/ORA/CENTRAL.

it seems you changed your installation directory... Please call sapinst from the same location as before.

Markus

[Former Member]

Sun team has helped to resolve the issue.

[Former Member]

Can u share the solution please? I m facing same issue