Create a return sales orderwith reference to the no charge sales order

[Former Member]

When creating a return sales order with reference to the no charge sales order; it pulls everything in but the material number...any idea of why this happens?

[Former Member · Accepted solution]

What is the item category of the Material in the refence document and what is the material type?

I think Text materials cannot be processed in returns.

Also please check the copy controls (if order related returns VTAA,) if these order types and item categories are maintained with copy controls. If Billing related then check the copy control using VTAF.

Regards

Sai

[Former Member · Accepted solution]

I went to VTAA and noticed for each of the source document to target documents did not have any item categories...so I added all the item categories to one of the doc types then copied all the way through to all other doc types. Thanks Sai

[Former Member]

Hi,

You mean the material number is not getting copied then Pls check the copy control from source to destination document.

Regards,

Sreekanth

[Former Member]

Thanks VT