Solution Manager's network requirements

[Former Member]

Hi Experts,

we want to install solution manager. But it seems Solution manager should be connected to SAP.

Is it possible to use SNC over Internet to connect our Solution manager to SAP? What kind of connection is normally used?

Thanks a lot.

Rongfeng

[Former Member · Accepted solution]

>

> Hi Experts,
> 
> we want to install solution manager. But it seems Solution manager should be connected to SAP. 
> 
> Is it possible to use SNC over Internet to connect our  Solution manager to SAP? What kind of connection is normally used?
> 
> Thanks a lot.
> 
> Rongfeng

Hello Rongfeng,

Yes you are right. Solution Manager requires a connection to SAP to work on functions lilke Service Desk and Maintenance Optimizer.

These connections are made via RFC typically the RFC SAP-OSS and SAP-OSS-LIST-O01. Also the RFC SAPOSS and SAPNET_RFC is used.

It is possible to have a SAPRouter setup to use SNC over internet and then use this SAPRouter with Solution Manager in the details of these RFC's so that the RFC's function.

Following notes discuss the details on SNC and SAProuter :

35010 -- Service connections: Composite note (overview)

31515 -- Service connections

30289 -- SAProuter documentation

Hope that this information helps.

Regards

Amit

[Paul_Babier]

Hi Rongfeng,

You can get information on this at http://service.sap.com/access-support

Hope this helps.

Regards,

Paul