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Portal Provisioning Error in CUP

Former Member
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All -

We're using AC5.3 SP11 Patch 3. When we create a request to provision to the portal, the user account is created with the correct user ID, first/last name, and email address. However, the roles and groups are not being assigned to the user in the portal.

Here is the error we're getting:

Role Provisioning failed for System(s) : CD1_EP. Error Message : customError

In our landscape, we are provisioning to a consumer portal (federated) where the Java instance that has AC installed is the producer portal.

Any ideas?

Thanks,

Daniel

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Answers (2)

Answers (2)

Former Member
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hi

my idea is :

please verify the User_Data_Source Paramerter in the EP Connector Configuration.

Unique ID in the EP System is : UME --> Search for a test user for example >General Information> Unique ID -->"USER.PRIVATE_DATASOURCE.un:username" ( in my case) .

So I have changed the configuration in CUP 'USER.PRIVATE_DATASOURCE.un:' and that resolved the issue.

regards

Aurélien

Former Member
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Hello Daniel,

Can you kindly check if you have the correct field mapping for EP connector done in CUP. Check specially the parameters related to roles.

Regards, Varun