Need help changing the email type received from Sol Man system from CCMS

[Former Member]

In our email client we can see the email and content just fine but when trying to view it on our blackberry's all we get is the -more info- on the screen. When I ask for it to get the more info it comes back with nothing. I've tried it on a curve, pearl, storm, and storm 2. I know this sounds like a RIM issue but if I can change the charset or something of the email on my side I don't have to wait for our Notes admin to make the change. Below is the source code created from the email. Thanks.

Received: from client.com ([qqq.ww.xxx.yyy]) by

(Lotus Domino Release 8.5.xFPx HFxx) with ESMTP id

2010062515541246-37051 ; Fri, 25 Jun 2010 15:54:12 -0500

Received: from client (unknown [qqq.ww.xxx.yyy]) by client

(Postfix) with ESMTP id E6056B5D41; Fri, 25 Jun 2010 15:54:12 -0500 (CDT)

Date: Fri, 25 Jun 2010 15:48:41 -0500

From: ABAP ADMINISTRATOR <email>

Subject: CCMS alerts SMD 20100625 154841

To: <user>,

<user>,

<user>,

<user>,

<user>

Message-ID: <ADR35000000008220<at>bs.com>

MIME-Version: 1.0

Importance: Normal

X-Priority: 3 (Normal)

X-Mailer: SAP Web Application Server 7.01

X-MIMETrack: Itemize by SMTP Server on client(Release 8.5.xFPx HFxx|April

15, 2010) at 06/25/2010 03:54:12 PM,

FP2|March 18, 2010) at 06/25/2010 03:58:47 PM,

Serialize complete at 06/25/2010 03:58:47 PM

X-TNEFEvaluated: 1

Content-Transfer-Encoding: quoted-printable

Content-Type: text/plain;

charset="utf-16be"

Content-Description: CCMS alerts SMD 20100625 154841

[Former Member]

Dear Ryan

There is no place within the Solution Manager system where you can fix this. The Notes Administrator will have to make the changes on the notes server to accomodate the mail on a RIM device.

Regards

Amit