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link sales employee to customer master (without HR)

cathy_liang
Contributor
0 Kudos

Hi experts,

Sales employee number 4 has been created. When linking it to customer master (PE as partner function), the error message below pops up.

"Partner 4 has not been created Message no. F2183"

When linking it to customer master (ER as partner function), the error message below pops up.

"Personnel master record 00000004 does not exist Message no. F2653"

Plz help. Many thanks.

Accepted Solutions (1)

Accepted Solutions (1)

jpfriends079
Active Contributor
0 Kudos

Hello Cathy,

Check SAP Note 825416 - XD02: "Personnel master record &1 does not exist" (E653)

Symptom - You maintain partner functions in customer master data and get error message "Personnel master record &1 does not exist" when adding a personnel number as partner despite 'Personnel Management' customizing "Switch off personnel number check" set to off.

Reason and Prerequisites - via transaction OOPC "Switch off personnel number check" in 'Personnel Management' customizing, you have set the flag to blank (off).

Solution - implement following correction mention in SAP Note - Note 825416.

Hope this can assist.

Thanks & Regards

JP

cathy_liang
Contributor
0 Kudos

Hello JP,

In oopc, I fail to find ""Switch off personnel number check". Would you plz help further? Many thanks again.

jpfriends079
Active Contributor
0 Kudos

Based on info I can gather.

As per standard SAP help, Validation of Personnel Numbers is

The "PERNR EXCHK" entry activates the personnel number check function for other applications.

- 'X': On

- ' ': Off

See also Documentation on the 'RP_CHECK_PERNR' function module.

Also, check

SAP Note 76126 - Partner:termination for errors in HR master record

Symptom - Within the partner processing in sales and distribution documents, error messages or terminations may occur for functions with personnel numbers if a human resource master record is maintained inconsistently.

The error can also occur in the maintenance of partner functions in the customer master.

Example: A personnel area is maintained incorrectly.

Cause and prerequisites - This is caused by a program error LV05EFAD.

Solution based on Note 76126 - Change the call of function module RP_CHECK_PERNR from Include LV05EFAD with Transaction SE38 as described below:

...

call function 'RP_CHECK_PERNR'

exporting

beg = sy-datlo

pnr = vtcom-pernr

exceptions

person_not_active = 08. "<-- delete

person_not_active = 08 "<-- insert

data_fault = 99. "<-- insert

If problem still persist then kindly post your query in HR forum.

Hope it can assist you.

Thanks & Regards

JP

Answers (0)