Aprove reject through mail

[Former Member]

Hi ,

can we approve or reject an work item thru the mail sent to mail box.

Want to know if we can allow the user to take a desicion through the mail we send.

Regards,

Tarmeem.

[Former Member]

thanks for all replies will try to implement this

[Former Member]

Use Transaction SWNCONFIG to configure for extended notifications

[former_member554978]

You can go with Extended Notification for your requirement...

Please check the below links

http://help.sap.com/saphelp_nw2004s/helpdata/en/d5/581ee8d56f1247bf34cfcd66d16d81/frameset.htm

/people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox

[Former Member]

Hi,

i went throught the blog but i am using CRM6.0 not sure if same thing can be done here also.

can u please let me know if i can.

Regards,

Tarmeem

[former_member554978]

Check for the related tcodes....

it should be available....