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Business partner of organizational unit is not consistent


Client is on SRM 4.0. When we are trying to search a user in the org structure, and when clicking on "Check" for this user, it was showing fine. But when we are searching any BP in the org strucutre, then immediately the BP name is vanishing against the BP of the user and when doing the "Check" it is showing the below two messages:

Business Partner of organizational unit XXXXXXX is not consistent

User cannot be repaired becasue the organizational unit contains errors

When checking in BBP_CHECK_USRES, the user is not showing as defective. It is green.

Similarly, the the organizational unit check is also showing as green.

System is advising to run BBP_BP_OM_INTEGRATE. When we run this for the org units, these are coming as green.

Users are able to create the shopping carts and also are able to create confirmations. But the problem is happening for some of the users where the system is not allowing to create shopping basket / confirmation.

Strange thing is that, when we are searching the user by user id in the org structure, then the check is showing no messages. But if we search the same user using the BP number, then in the check, the messages are coming. And once the messages appear, it is appearing for all the users in the org strucutre even at the root node level.

Any help is highly appreciated.

Thanks & Regards,


Former Member
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