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Unable to perform client installation - no Universe Designer detected

Hi everybody,

I am facing an installation issue when trying to install SAP integration Kit XI3.1 SP3 on my client computer.

I use Windows XP SP3. I have installed the SAP GUI version 7.10 support package 10, Xcelsius 2008 SP3, Liveoffice XI3.1 SP3 and Enterprise Client tools XI3.1 SP3.

I then try to install the client part of the SAP integration kit XI3.1 SP3 and the installation starts up normally. After adding the license key, I get this error message:

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"Unable to perform client installation

The installation is unable to proceed with a client installation because neither Crystal Reports 2008 nor Universe Designer were detected. To perform a client installation, please install either Crystal Reports 2008 or Universe Designer"

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I have already installed the Universe Designer via the Enterprise client tools, and I can also open the Universe Designer and log in to our CMS which is also at version XI3.1 SP3 (the CMS is located on a server in our network).

Do you have any idea why this happens?

Thank you in advance!

Morten

Former Member
replied

Hi

This is a known problem. To workaround this you need to select the custom installation. There is a SAP Knowledgebase Article (aka SAP note) for this problem.

I'll post it tomorrow

Regards

Roland

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