Free item contained saleorder showing openorder after released to accounts

[Former Member]

Dear Consultants,

Created a sale order with normal item with free offer.Free Item category is TANN.After the sale order is created

and saw the overall status in va02 it is open.It is OK.

If i do delivery for the sale order there is no problem in saving.Delivery number is generated.

Now if check the open sale order in VA05N it is showing this order in open.(Now in VA02 if i check the overall status of the items normal item is showing status complete but free item is showing Overall status as being processed.

When this problem is raised open orders ratio is increasing in VA05N.

Pl show me a solution at the earliest.Useful answer is awarded without fail.

This is an immediate requirement.

Edited by: akdevavarapu on Jun 25, 2010 6:27 AM

[eduardo_hinojosa]

Hi,

Check if you have userexits running that handle the data of status, for instance, USEREXIT_MOVE_FIELD_TO_VBEPKOM

in the include MV45AFZB or FORM USEREXIT_MOVE_FIELD_TO_VBEP in include MV45AFZZ.

I hope this helps you

Regards

Eduardo