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Migrating work items created in SRM5.0 to SRM7.0

sivadm
Advisor
Advisor
0 Kudos

Hi Experts,

We have now upgraded the SRM5.0 system to SRM7.0.

We are facing issues with the old confirmation approval work items created before upgrading.

For example, we are not able to reject confirmations created before upgrade now.

Looks like the meta data handling is not happening for the old work items.

How do i migrate old confirmations to SRM7.0 .

Thanks,

Siva.

Accepted Solutions (0)

Answers (1)

Answers (1)

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Do you use Application-Controlled Workflow or Process-Controlled Workflow?

Does the workitem created after upgrade work fine?

Regards,

Masa

sivadm
Advisor
Advisor
0 Kudos

Hi Masa,

Now its process controlled workflow .

The new work items are working perfectly fine.

Thanks,

Siva.

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

It sounds like a bug. Please check if there is a note for the issue.

The workitem created before upgrade should work with old rules without any restart.

Regards,

Masa