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AD and multidomains.ERROR FWM 00005


I have installed BO XO 3.1 SP2 on windows 2003 + default tomcat.

And i have a big trouble in configuring AD (+ SSO) for multi domains in diffrenet forests.

A have used a guide Configuring Vintela SSO in Distributed Environments - Complete.pdf

As a result the user in own domain, where BO is installed can login successful, even using SSO, but user from domain from other forest can't.

Bo gives an error:

Account Information Not Recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department. (FWM 00005)


in stdout.log

Commit Succeeded

What wrong?

May be it because of i'm loging to BO from a BO-server (in this domain) with the user from other domain like username(DOG)OTHER.DOMAIN ???


Former Member

So either the CMS cannot resolve the other forest (the FQDN setting would likely resolve this) or more likely is the proper trust/permissions are not in place.

The troubleshooting KB is 1476374, multi forest requirements is KB 1323391, and the FQDN setting is KB 11999935.



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