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Problem with Print Email from Web IC

Hello Experts,

I am currently working on CRM 6.0. When i try to print an EMail from Web IC using Print Message Button at the bottom of Email body, I can only find this email in spool rather than printing on printer.

Also I have assigned the printer to my user. Even though `m not able to get the print of the email using Print Message Button. Please Advice.

Thank you.

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