Buttons missing in Outlook Email!!

[Former Member]

Hi Guys,

I am currently protoyping the offline approval process for my client. We are working on SRM 7.0, Classic scenario.

I run the program /SAPSRM/OFFLINEAPPROVALSEND & I am able to see the SC in SOST txn. I can see the approval buttons there and if I click on them, it takes me to my default mail client, which is Outlook.

When I send this mail to my ID & open it from Outlook, the buttons are missing. Only the Approve or Reject text appears. Also the approval note under the buttons are missing.

Please let me know if I am missing something!

Thanks!

[Former Member]

Hey

Here you go.... all the best. Follow below link for a solution.

https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F6465...