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Result of Questionnaire not visiblr in Web UI

Dear Experts,

I am working on CRM 2007.

We have a requirement of creating a feedback questionnaire to be taken from the customer on phone. Future Actions are dependent on result of questionnaire.

Primary requirement is Score should be displayed.

For example, in our case if the result of questionnaire is less than or equal to 6(or 60%), then a complaint should get generated for such a customer.

But my issue is that I am not able to see the result i.e. the score of the questionnaire on CRM Web UI.

Inside CRM_SURVEY_SUITE in GUI, we get result as illustrated below:

"You have reached 60 of a maximum of 60 attainable points, this is equivalent to 100 % ".

I need the same result to be displayed on Web UI also.

Any help will be appreciated.

Thanks and Regards

Varun Taneja

Former Member
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