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Documents cannot be processed when requester has left the company

Dear Gurus,

We are working on SRM 7 and we would need to be advised for the followig.

We are facing an issue when users leave the company, if they where requestor for some documents, this documents cannot be processed anymore. Error "The attributes of other user are incosistent or not defined. See transaction PPOMA_BBP".

Currently these user are deassigned from the PPOMA and a standard interface update the field "valid to" in the BUT100 when they leave the company.

We tried to assign again them to the PPOMA. But the error has not been solved. Maybe that value "valid to" in BUT100 should be maintened in a different way.

We are using HR and standard interfases as far as i know.

Could you please advise regarding the best option to use in these cases of SRM.

Thank in advance for your support.

Best Regards,


Former Member
Former Member replied

Hi Valentino,

If this issue has been resolved could you kindly close the thread.

Many thanks,


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