ITS - Webgui problem

[Former Member]

Hello,

We recently upgraded our R/3 landscape to SAP ECC 6.04 and i'm facing a problem using ITS.

WebGui (http://<host>:<serverport>/sap/bc/gui/sap/its/webgui) displays the logon screen and when I try to log with correct user/pwd, Internet Explorer displays message "Please wait" and nothing else happens.

I'm not familiar with ITS, there is probably a misconfiguration. Can someone explain me where I can found logs ?

Many thanks.

[cris_hansen · Accepted solution]

Hi Alexandre,

First of all, you can join the ITS forum [here|;.

It looks like you have not published the WEBGUI and SYSTEM internet services via SE80. [This|http://wiki.sdn.sap.com/wiki/x/kmE] Wiki should help you in this process.

You can also go through the steps from SAP note 816973 to have the WEBGUI working.

I hope this helps.

Best regards,

Cristiano

[Former Member]

Old thread but here is what I did and it made it work just fine

SE38 and run the report 'w3_publish_services'

S_WEBGUI (doubleclick the blue line just above and publish all services for S_WEBGUI)

GLOBAL (Publish this service as well)

Cheers

[Former Member]

Could you try transaction SIAC_PUBLISH_ALL_INTERNAL?

[former_member189546]

Hello,

What error do you get in SM21?

Please check note:742048

Increase em/global_area_MB

regards,

John Feely

[Former Member]

no error in SM21, memory parameter is increased but I can't restart instance for the moment.

[Former Member]

Yes I already try to restart ICM.

Port is correctly configured because logon page is displayed.

[Former Member]

What about the BSPs in SICF - are they all started correctly?

Can you see any dumps in ST22 or any error mesages in SM21 for a valid period of time?

[Former Member]

BSP seems to be started correctly. Logon screen is correctly displayed.

[Former Member]

Are you sure I can find error in ICM trace file ? We're trying to reproduce the error but nothing significant appaers in the log !

[Former Member]

Did you try a restart of the ICM and check the configured ports? (Both can be done via SMICM as well)

Also check transaction SICF whether the BSP are started correctly.

[Former Member]

Call SMICM and then Goto -> Trace File. You should then be able to see errors regarding the ICM processes.