on 06-21-2010 11:57 AM
Hi Experts,
In CRM_DNO_MONITOR transaction, I am processing a ticket / transaction number. There when I save a ticket number
I want to have some restrictions on the fields "Category" and "Ext.Reference.No.". Is there any BAdi to imply this
while Saving. I am unable to find out. Kindly help me.
Thanks and regards,
Venkat.
Hello Venkat,
can you please confirm that your problem is fixed... Maybe we can help you more if its not the case
Regards,
Khalil
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Hello Venkat,
transaction CRM_DNO_MONITOR is just a report of CRM documents (ChaRM & SD on Solman). The transaction that you re actualling using in order to modify tickets is CRMD_ORDER.
When saving a ticket CRMD_ORDER check if implementation of badi ORDER_SAVE exists.This Badi can be used in order to implement different checks and to cancel saving by raising error 'DO_NOT_SAVE'
Hope this helps,
Regards,
Khalil
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