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Tax Amounts not Pulling into Order

We are using Vertex Series Q tax software. When we have taxable line items for the state of Washington, we are get the tax rates back from Vertex but the tax amounts are not calculating. I have tested this for the state of Pennsylvania and I get both the rates and the amounts returned. I can't find anywhere in our SAP instance that would prevent the amounts from populating.

Am I overlooking something or is this an issue in Vertex not SAP?

Former Member
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