Disp+work.exe stopped after Kernel upgrade

[Former Member]

Hi

I have put a new 700 unicode kernel 236 SAPEXE/SAPEXEDB and DW patch 258 lib_dbsl 256 onto the V6R1 database server. This worked fine and the instance starts up including DISPATCHER and SERVER0.

Next step was to update the kernel on the Windows application server, again to same level with igsexe 17 and sapwebdisp 258.

When I start the Windows instance, the sapcpe,exe executable copy completes, (no errors in sapcpe.log in the work directory), then the disp+work.exe tries to start and fails. It briefly shows "running but not connected to message server' then goes to Stopped. However the igswd.EXE goes green status Running.

The only error I can find in the work directory is in the stderr1 file which has the following messages- (the developer trace for disp+work last message was 10 hours ago when running on old kernel level).

Any advice? Tried search of sap notes but no result. I have tried a reboot of the Windows Server 2003 x 64 machine, still same error.

regards

Michael

Wed Jun 16 23:34:14 2010

• ERROR => [CreateOsShm] CreateFileMapping(37,65 KB) failed with Err=5

ERROR_ACCESS_DENIED: Access is denied. [shmnt.c 2174]

• ERROR => ShmCreate: Create (37,67072,1) failed [shmnt.c 506]

*****************************************************

• Memory diagnostic *

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Systeminformation

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Processor-Typ : Processor-Count : 2

Operating System : NT 5.2, Build 3790

Service Pack : Service Pack 2

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NT Pagefile Informations

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Config. minimum size : 37888000 K

Config. maximum size : 37888000 K

Avail. maximum size : 37888000 K

Num	Pagefile	Min.Size	Max.Size	Avail.Max	Curr.Size
1	c:\pagefile.sys	17408000 K	17408000 K	17408000 K	17408000 K
2	e:\pagefile.sys	20480000 K	20480000 K	20480000 K	20480000 K

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NT Task Manager Informations

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Total Handles : 0

Total Threads : 0

Total Processes : 0

Commit Charge Total : 0 K

Commit Charge Limit : 0 K

Commit Charge Peak : 16 K

Phys.Memory Total : 0 K

Phys.Memory Available : 0 K

File Cache : 0 K

Kernel Memory Total : 0 K

Kernel Memory Paged : 0 K

Kernel Memory Nonpaged : 0 K

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Memory usage of current process

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Total virt.address space : 0000008589934464 K

Avail.virt.address space : 0000008589692256 K

Private Pages : 0 K

Total heap size : 12231 K

Virtual memory regions : 0 K

Uncommitted heap memory : 8164 K

Allocated heap memory : 2611 K

Moveable heap memory : 339 K

DDE shared heap memory : 0 K

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Memory usage of all processes

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PID	Image	Instance	Work.Set	WS Peak	Priv.Pages	PP Peak	Pg Fault
1344	sapstartsrv.exe		18788 K	18788 K	23812 K	23816 K	4
3308	disp+work.EXE		9360 K	9412 K	69620 K	69724 K	2
3304	igswd.EXE		3672 K	3964 K	2904 K	3268 K	1
1324	igsmux.exe		4096 K	4096 K	5952 K	5952 K	1
3256	igspw.exe		3100 K	3100 K	3708 K	3708 K	0
1000	igspw.exe		3100 K	3100 K	3708 K	3708 K	0
	Sum		42116 K		109704 K

CrtOsSemAdm: Can't protect begin page (Ptr=FFFFFFFFFFFFF000,RC=87)

CrtOsSemAdm: Can't protect end page (Ptr=000000000000F000,RC=487)

call semaphore clean-up function ...

***LOG Q0E=> DpSigGenHandler, Exception (c0000005) [dpnttool.c 438]

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C-STACK -

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SAP (R) - R/3(TM) Callstack, Version 1.0

Copyright (C) SAP AG. All rights reserved.

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Application exception occurred:

Exception : c0000005 (Access Violation)

App : disp+work.EXE (pid=3308)

When : 6/16/2010 23:34:16.631

Threads : 1

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Computer Name : OLTOVMDQ

User Name : SAPSeOAE

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Number of Processors: 2

Processor Type: EM64T Family 6 Model 15 Stepping 11

Windows Version : 5.2 Current Build: 3790

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State Dump for Thread Id cf0

--> (FAULT) Stack Back Trace <--

FramePtr ReturnAd Param#1 Function Name

000000000840fe40 0000000000464b36 0000000000000510 disp+work!SemInit [semnt.c (866)]

000000000840feb0 0000000000430611 ffffffff00000001 disp+work!DpShmPrfCreate [dpxxprf.c (399)]

000000000840fee0 000000000040108d ffffffff00000002 disp+work!DpMain [dpxxdisp.c (1097)]

000000000840ff10 0000000001a5df51 0000000000000000 disp+work!nlsui_main [thxxanf.c (84)]

000000000840ff70 0000000077d5964c 0000000000000000 disp+work!wmainCRTStartup [crtexe.c (498)]

000000000840ffa0 0000000000000000 0000000001a5dde0 kernel32!BaseProcessStart

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Wed Jun 16 23:34:17 2010

call clean-up function ...

• ERROR => SigICallExitRoutine: not initialized [signt.c 304]

return from clean-up function ...

[markus_doehr2]

> Wed Jun 16 23:34:14 2010

> *** ERROR => [CreateOsShm] CreateFileMapping(37,65 KB) failed with Err=5

> ERROR_ACCESS_DENIED: Access is denied. [shmnt.c 2174]

> *** ERROR => ShmCreate: Create (37,67072,1) failed [shmnt.c 506]

If you switch back to the old kernel, does that work?

The system tries to allocate shared memory and fails. Did you install any security patches on the Windows box or did you change/fiddle with the users?

Markus

[former_member204746]

this is a duplicate post.

I am therefore locking it.

please post your questions only once.