.doc File not opening in SAP

[Former Member]

Hi,

I am a Network Engineer & i am a noob in SAP.

One of our Customers is implementing SAP in their Enterprise & they are learning it.

Today, there is an error came in the SAP.Some users are not able to open a .doc File from the SAP Window.SAP expert is saying that its a PC Error.We have re formatted the PC & re installed the Microsoft Office in it.Still, the error is coming in 3 PCs.

Due to this, they (Users) are not able to download the reports.

I am attaching a Screen Shot which will give you the exact type of Error it is showing.Please help me step by step if you know the solution.

Thanks in Advance!!

Click on the Link for the Screen Shot:

[SAP Error|http://i357.photobucket.com/albums/oo15/rajeevpayal/SAP_Error.jpg]

<MOVED BY MODERATOR TO THE CORRECT FORUM>

Edited by: Alvaro Tejada Galindo on Sep 28, 2011 3:42 PM

[koolspy_ultimate]

Hi,

please install SAP EASY Document on your windows system, then connect to your SAP Server, It will show the credentials .

Regards,

koolspy.

[former_member203305]

Hello

probably the error is that the name of the file is to long, try to create the file in C: and check it.

also, it could be a problem of permission. Check SU53 just after the download error.

Regards

Miguel

[Former Member]

Hi,

EXECUTE I18N TRANSACTION CODE--> EXPAND I18N CUSTOMIZING > DOUBLE CLICK ON MS WORD EDITOR--> SELECT BOTH CHECK BOX FOR SCRIP AND SMARTFORMS AND CLICK ON ACTIVE...........

NOW YOUR FILE CAN OPEN IN SAP...

ABOVE MENTION STEPS ONLY WORK IN ECC VERSION...

REGARDS,

KRISHNA