CUP SP12: Can no longer import roles to CUP from ERM

[Former Member]

Hello All,

I can no longer import roles from ERM to CUP on SP12. What is going on with SP12? Error message: "Action failed."

Log info:

2010-06-14 14:13:52,933 [SAPEngine_Application_Thread[impl:3]_20] ERROR

com.virsa.ae.dao.NoRecordsFoundException: No Records Found ..

com.virsa.ae.dao.NoRecordsFoundException: No Records Found ..

at com.virsa.ae.dao.dto.LocaleFieldContainerDTO.getRecordsList(LocaleFieldContainerDTO.java:127)

2010-06-14 14:13:52,935 [SAPEngine_Application_Thread[impl:3]_20] ERROR com.virsa.ae.configuration.ConfigurationException: No Records Found ..

com.virsa.ae.configuration.ConfigurationException: No Records Found ..

at com.virsa.ae.configuration.bo.ImportRolesBO.upsert(ImportRolesBO.java:979)

Is anyone else running SP12 with CUP & ERM?

Best Regards, Dylan

[former_member182655]

Thank you for information!

[former_member182655]

Hello Dylan!

We have many bugs with SPS12 too. Did SAP answer to you? Please post result of SAP's survey.

Regards,

Artem

[Former Member]

SAP came back and mentioned that I had some role descriptions missing (empty value) and this was causing the issue.

The results vary by role type:

1. SINGLE roles CAN be imported successfully to CUP from ERM with missing role descriptions.

2. DERIVED roles CANNOT be import to CUP from ERM if the role description is missing.

The solution is to update the DERIVED roles with role descriptions. It's always good practice to have role descriptions for all roles, but many customers have different views on the importance/usefulness of role descriptions.

This didn't appear to be an issue before SP11, but oh well... Also, since the Role Description field in ERM is mandatory, the mass role import should not allow roles to be imported with missing role descriptions, but it does. I've mentioned that to SAP as well.

I'm going to close this thread as solved, with workarounds.

-Dylan

[Former Member]

Hi Dylan,

We are also going for SP12 and a bit worried after reading your posts.

Please, keep us update with any information could be useful.

Many thanks in advance. Best regards,

Imanol

[Former Member]

Hi Dylan,

Are you able to find solutions to the ERM issues appearing with SP12? Your posts are very helpful. Please update as we are also planning to apply SP12.

Thanks

R R

[Former Member]

Hello R R,

SAP have request access to the system to investigate. I expect an answer by next week and will post it here.

-Dylan