cancel
Showing results for 
Search instead for 
Did you mean: 

Restrict message processor list when creatin a new support message

Former Member
0 Kudos

Hello,

How can I restrict list of business partners which can be choosen as message processor while creating a new message?

What is auth obj?

Regards,

Michal

Accepted Solutions (1)

Accepted Solutions (1)

former_member209604
Active Contributor
0 Kudos

>

> How can I restrict list of business partners which can be choosen as message processor while creating a new message?

> What is auth obj?

In the VAR scenario, key users should not be able to choose/assign a message processor.

Is the Key User in your system allowed to access queries and CRM_DNO_MONITOR.

If yes, please check authorization of

Authorization Object: CRM_TXT_ID

Activity 02

Text ID SU15 Information for SAP

See

Regards,

Ruediger

Former Member
0 Kudos

Hello Ruediger,

Thanks for this solution. it works, reporter is not able to select message processor.

Unfortunately, now a newly created message is not automatically assigned to proper solution! (earlier with autorisations for 02 Su15 reporter can select solution for additional info tab)

How can I auto assign solution when new message is created?

Regards,

Michal Sarna

Answers (1)

Answers (1)

khalil_serrhini
Contributor
0 Kudos

Hello Michal

I think you ve got only 1 option to restrict search help results but its not with authorization checks

- use of Badis (BUPA_SHLP_CONTROL or COM_PARTNER_BADI)

You might need a developer's help

Regards

Khalil

Former Member
0 Kudos

Thanks, I've check this solution.

But, i think that it must be the authorisation object for bp restrict at workplace.

We are VAR and I don't want to key users form different companies see each other on that list.

Mayby, I can configure somehow that only message processors may be visible on that list?

Best regrds,

Michal