Issue in Shopping cart approval preview

Former Member · ‎06-09-2010

Hi all,

We are working on SRM7.0. We got an issue here.

A shopping cart is created and approved by the approvers.

When we go to the approval preview, we are unable to see the approvers and getting encountered with following errors:

(Errors indicated in bold)

>Cannot get process info; function BBP_PDH_WFL_APPROVAL_SIMULATE throws exception workflw not found.

>PDO Layer error

Also we can see a warning as:

(Warnings in italic)

>Approval process view cannot refreshed due to error in document.

Pleaseprovide your valuable inputs in solving the issue.

Thanks in advance,

Vishal..

laurent_burtaire · ‎06-10-2010

Hello Vishal,

I advise you to check OSS note 1422084 - Approval preview gives error message for rejected QTE.

Even if it is for rejected Quotation (and not for Shopping Cart), error message is the same as yours.

Regards.

Laurent.

masa_139 · ‎06-10-2010

Hi,

What is your support package level ?

Regards,

Masa

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