One-time customer

[Former Member]

Hi all,

I would like to have a better understanding on the purpose of having a one-time customer vs other normal customer account group.

For one-time customer, similar to other customers, we are required to create the customer master record and extend to a particular sales area where the sales are carried out in order so we can create an order for the one-time customer (example: "12345"). In order to use this customer for another different sales area, one-time customer 12345 is also required to be extended to the particular sales area for that matter.

So then, what are actual purpose in the technical perspective of having a one-time customer account group? It is similar to maintaining a new customer record in order to carry out a sales transaction.

Thanks in advance.

Rgds.

Edited by: PKW on Jun 9, 2010 11:39 AM

[jpfriends079 · Accepted solution]

One-time customers are those who are not frequent customers. Company will be using those customers very rarely, maybe once in a life time. SAP is giving a special category for those type of customers. Normal customers will have separate Master Data which will have their address, country, bank account, terms of payment, payment methods, etc.

Whereas there will not be such records kept in Master data for those one-time customer. This way you will reduce the data base size. There will be one customers master record named as one-time customers and will have the check box ticked while creating this record. Country field is mandatory when creating a normal customer master (SAP standard) whereas it will not be in case of one-time customers.

When you post a document to this customers (One-time customers), it will prompt you to fill the name address and all the required fields at the document level.

So, we can conclude, One-time customer accounts in SAP means they are account groups for customer and where in only the general data of the customer are stored instead of maintaining the bank data and other company code data that are relevant for other account groups which are useful for long run purposes.

As you know everything that is entered in SAP is saved in some TABLE. Now the customer master is such a table which holds vast amount of data.

The business scenario where the customer which are being in system only for 1 transaction, it is not advisable to have all the data maintained in main master.

Therefore SAP has provided with the feature of One-time customer wherein in the document entry stage only you have to enter the name, address and other details of the customer.

Thanks & Regards

JP

[Former Member]

Hi,

please check the following :

over takes credit checks, over under delivery tolerances - it might relate misuse and weaken the financial position of the company in terms of large volume sales.

so please create through normal account group.

regars,

baklajia

[Former Member]

Hello SD Gurus,

Sorry to bump this old thread but I have a (hopefully) quick question and didn't want to create an additional topic for this:

We have the requirement to maintain Bank Details from Payment Ttransactions together with Address Data when a one time customer is used for sales order creation in VA01.

To do this we maintained settings for PCD account group through OBD2 and marked those needed fields either as required or optional. Unfortunatelly when I try to create an order I see the desired PopUp to maintain the Address Data, but no bank data fields are displayed. Now I'm not sure if I missed some additional settings or if that is supposed to work that way at all?

Thanks in advance,

Eduard

[Former Member]

somebody?

[Former Member]

Hi,

You have to send a quotation to a new customer. But you donu2019t have the Customer master data for this customer. In that occasion you can use the one time customer master data

.

When you create the One time CMR, you donu2019t maintain all the information like the Sold to party.

You will maintain only name, country. When you save the one time CMR , the system will give one number .

When you create the Quotation , if you enter the one time customer number , then the system will ask to enter the customer name , address , Terms of payment , Incoterms etc.

If you want to create the Quotation for other new customer, you can use the same one time customer number. Then you can enter the customer address etc.

The standard account group is CPD.

Regards

M. Lakshmi Narasimhan

[Former Member]

Hi,

One time customer in simple language is a generic customer master record which will be used for different customers which are very small and seldomly do business with your organization. You can process sales orders for such customers under this generic one time customer master record.

The disadvantage of one time customer is the visibility will be limited as a generic record will represent many small small customers. As it is already pointed out by someone it is seldomly used.

Regards,

Shantanu