Special process with the Repairs / Service

[Former Member]

Hi Experts:

I prepare to active the repaire/service process in our business model.

As i knew,there is stk Repairs / Service order type RAS in std sap.

So.i want to konw the std process in stk sap,such as sales,shipping...etc.

and in the IDES,i create sales order with RAS,but i cant't go continue after it..

pls give me some advice about the std process with Repairs / Service order.

Thank you very much.

[jpfriends079]

The following I cat group can be maintain with material master based on your business requirement:

LEIS: Service w/o Delivery

LEIC: Service w/o del.conf

NORM: Standard item

I Cat for the same can be:

IRRS : Rep. Serv. Resources

IRPA : Fixed Rate Repairs

IRAL : Repaired Goods Del.

IRAT : Repairs Exchange

IRLB : Send Replacement

IRLA : Pickup Replacement

IRRE : Return for Repairs

IRGN : Repairs Credit Memo

IRIN : DynItems for BillDoc

IRLN : Repairs Debit Memo

IRNI : Statist. Dyn. Items

IRRA : Repair Costs

Her for understanding purpose, we will focus on I Cat IRRS & IRPA, primarily.

I Cat determination w.r.t I Cat IRRS & IRPA

I Cat - RAS

I cat Group LEIC

D I Cat: IRRS

M I Cat: IRPA

Similarly for LEIS I Cat group

Sch Line Determination w.r.t I Cat IRRS & IRPA:

CD: Without delivery for both I Cat IRRS & IRPA

Business Process Follow w.r.t I Cat IRRS & IRPA

> RAS - FR (Repair Invoice)

Hope it assist you.

Thanks & Regards

[Former Member]

Pls check this link

Regards