price difference invoice allocation to items

[Former Member]

If a customer sends a price difference invoice and when we are entering it in the system we want to allocate this value to the reference invoice items based on their values how should we do it?

For example:

There was a preeceding invoice

material A 2 pieces 10 EURO=20 EURO

Material B 4 peices 20 EURO=80 Euro

So total value is 100 in this invoice.

Then customer realizes that this value is too much and they ask for payment by a price difference invoice. This price difference invoice value is 20 Euro. This invoice does not include items just this 20 Euro value.

When entering it to the system the preeceding invoice is selected. But how will this 20 euro rice difference will be distributed to the items in the preeceding invoice ?

For material A it should be 4 and for material b it should be 16 if we distribute it based on value.

For material A it should be 6 and for material b it should be 14 if we distribute it based on quantity.

How can I do it in the system?

Thanks,

[Former Member · Accepted solution]

Hi Sevdada

You need to set up approriate conditions to create the credit memo request according to your business requirements.

You've laid out the two options, but you haven't said which one the business has decided on - value based or quantity based.

James

[Former Member]

What is the difference of quantity based credit /debit memo and value based credit /debit memo? What are their affects?