Event agent

[Former Member]

Hello!

We are running IdM 7.1 SP4 on Windows Enterprise edition 2008 sp1.

We defined repositories from files and also defined event agents to check for file modifications (one agent event for each file and all the agents use the same service to run).

Sometimes the event agent finds that the file had been modified whereas it hasn't.

We already checked if it has something to do with a backup, but it wasn't (no time correspondance).

We checked at network level and we didn't find anything either.

Did someone ever had this type of behavior from their event agent and did they found why?

Thanks a lot,

Clotilde

[Former Member · Accepted solution]

Hello.

I encountered something similar.

We use files for mass import and the agent reacts on special folder. Whenever a file is copied there (UI task post processing) the agent starts a job with the import passes. After this is done we move the file to an "archive" folder. When this happens the agents fires a second time. Due to the moving the agent doesn't find the file and the processing stops.

As we have more than one mass import process the agents sometimes interfere with each other. Luckily, or better said we did the moving on purpose, the file isn't there anymore.

Could it be that the agent fires beause of something has been deleted in the area around that folder?

As we cannot stop the agents from firing we just have to ensure that nothing bad happens. Like the mentioned file moving.

Best regards

Dominik

[Former Member]

Hi

we did it your way to solve the problem. I created a To Shell pass that launches himself when the previous task completes ok and that moves and then renames the flat file that our event agent is watching. This way the event agent doesn't start himself at night or when nothing happens during the day.

Thanks a lot,

Regards,

Clotilde