JAVA Support pack application terminated with login error

[Former Member]

Hello,

I am applying SP21 on JAVA instance. After deploying I am getting login error as follows. I can login with j2ee_admin in SDM and JSPM. AS per SAP note I have update j2ee_admin's password in secure store also reseted SDM password. But still I am getting the same error in JSPM. Please help.

Error -

Jun 5, 2010 3:44:25 PM Info: Starting to save the repository

Jun 5, 2010 3:44:26 PM Info: Finished saving the repository for 644 ms.

Jun 5, 2010 3:44:32 PM Info: Starting: Update: Selected development component 'DocumentServicesLicenseManager'/'com.adobe'/'Adobe Systems'/'800.20090130093518.519793'/'5' updates currently deployed development component 'DocumentServicesLicenseManager'/'com.adobe'/'Adobe Systems'/'800.20070306123954.374077'/'0'.

Jun 5, 2010 3:44:32 PM Info: SDA to be deployed: /usr/sap/P3W/DVEBMGS00/SDM/root/origin/com.adobe/DocumentServicesLicenseManager/Adobe Systems/5/800.20090130093518.519793/adobe-DocumentServicesLicenseManager.ear

Jun 5, 2010 3:44:32 PM Info: Software type of SDA: J2EE

Jun 5, 2010 3:44:32 PM Info: ***** Begin of SAP J2EE Engine Deployment (J2EE Application) *****

Jun 5, 2010 3:44:37 PM Info: ***** End of SAP J2EE Engine Deployment (J2EE Application) *****

Jun 5, 2010 3:44:37 PM Error: Aborted: development component 'DocumentServicesLicenseManager'/'com.adobe'/'Adobe Systems'/'800.20090130093518.519793'/'5', grouped by :

Cannot login to the SAP J2EE Engine using user and password as provided in the Filesystem Secure Store. Enter valid login information in the Filesystem Secure Store using the SAP J2EE Engine Config Tool. For more information, see SAP note 701654.

com.sap.sdm.serverext.servertype.inqmy.extern.DeployManagerAuthExceptionWrapper: Wrong security credentials detected while trying to obtain connection to the J2EE Engine.

(message ID: com.sap.sdm.serverext.servertype.inqmy.extern.EngineApplOnlineDeployerImpl.checkLoginCredentials.DMAUTHEXC)

Jun 5, 2010 3:44:38 PM Info: Starting to save the repository

Jun 5, 2010 3:44:38 PM Info: Finished saving the repository for 481 ms.

Jun 5, 2010 3:44:45 PM Info: Starting: Update: Selected software component 'ADSSAP'/'sap.com'/'SAP AG'/'1000.7.00.21.0.20091214115758''/'5' updates currently deployed software component 'ADSSAP'/'sap.com'/'SAP AG'/'1000.7.00.18.0.20081123153837''/'1'.

Jun 5, 2010 3:44:45 PM Error: Aborted: software component 'ADSSAP'/'sap.com'/'SAP AG'/'1000.7.00.21.0.20091214115758''/'5':

Failed deployment of SDAs:

development component 'DocumentServicesLicenseManager'/'com.adobe'/'Adobe Systems'/'800.20090130093518.519793'/'5' : aborted

Please, look at error logs above for more information!

Jun 5, 2010 3:44:46 PM Info: Starting to save the repository

Jun 5, 2010 3:44:46 PM Info: Finished saving the repository for 444 ms.

Jun 5, 2010 3:44:50 PM Info: J2EE Engine is in same state (online/offline) as it has been before this deployment process.

Regards,

Sujit

[former_member183872]

Hi Santosh,

Can you please check , if you can login to VA also with the same password as of SDM.

I had the same issue , i was able to login to VA and SDM but with the different passwords.

Kindly give a try by changing the SDM password (some new password) , set the a new password for VA (j2ee_admin) different from SDM password, restart the cluster and change the initial password and set to the same as SDM password. And now set the same new password in Secure Store.

This solved my problem, i think it should work for you too.

Regards,

Anuj

[Former Member]

Hello,

1. Start configtool

2. Choose "secure store"

3. retype the passwd of parameter "admin/password/SID"

4. Save

5. Restart engine

6. Resume Deployment

If this isn't working, problably the users sapjsf, j2ee_admin (j2ee_adm_sid) or j2ee_guest (j2ee_gst_sid) is locked.

Unlock the users.

Restart deployment.

Kind regards,

Marcel

[Former Member]

Cannot login to the SAP J2EE Engine using user and password as provided in the Filesystem Secure Store. Enter valid login information in the Filesystem Secure Store using the SAP J2EE Engine Config Tool.

You have to change the password of the Administrator (or J2EE_Admin) user in the configtool. Also check if this user is not locked.

Kind regards,

Mark

[tomas_black]

Hello Santosh,

please download the DiagTool from Note #957666. Please run this on the portal/j2ee server with the secstore.conf file and check the output of this file.

This file will confirm exactly the admin user and password as set in the Secure Store. You can try to authenticate on the Visual Administrator with the same settings to test them.

If you're running Windows OS, you should execute it the following way:

<directory>\go.bat conf\secstore.conf ..\usr\sap\<SID>\<JavaInstance>\j2ee\configtool

Alternatively, what might be happening is that the user is locked. If this is the case, you need to activate the Emergency user. When this user is activated, you can logon to the Visual Administrator and reset the Administrator user. Instructions

on activating the SAP* (Emergency user) are given at:

http://help.sap.com/saphelp_nw04/helpdata/en/3a/4a0640d7b28f5ce10000000a155106/frameset.htm

Once you have reset the Administrator user, you then have to deactivate the Emergency User once more and restart the engine. If you change the password when resetting the Administrator user, you also have to update the password field in the Secure Store through the ConfigTool as already described.

Best regards,

Tomas Black