order confirmation output is triggering twice

[Former Member]

Hi Gurus,

I am facing the issue with order confirmation.After saving the sales order system has giving two outputs for order. I have checked the ExtrasOutputItem the output type for order confirmation has displayed two times.I have checked NACE settings for the output type there it has not checked for Multiple messages.But still I am facing this issue.Please let me know how to rectify this error.

Regards,

Hari Challa.

[jpfriends079]

Check you condition record for the Output type in NACR or VV13/VV12.

Also check output procedure for the same.

Thanks & Regards

JP

[Former Member]

Hi ,

Check how output is triggered manual or by scheduled job. Alos check settings in output determination procedure and check if any requirement is set.

Order confirmation can trigger when ever you make any changes in sales order and save so that the customer can get latest order confirmation.

Trust these inputs can help.

vivek