Webseal Timeout with long time running BW queries

[Former Member]

Hi,

We are facing an issue with long time running queries (over 2 minutes) when they are run via SAP Portal. We have implemented a Single Sign On solution with Tivoli Access Manager Webseal on top of our SAP Portal.

Timeout in Webseal is set up to 2 minutes and cannot be changed due to limitations with other applications hold in the Portal.

Note that we have set up an u201Cintegration applicationu201D architecture where queries are published in the SAP Corporate portal via iviews.

Have you ever experienced same error? Iu2019d appreciate any suggestion you can make.

Thanks in advance for your help

Martin

Error given by webseal is as follows:

______________________________________________________________________

Server Error

Access Manager WebSEAL could not complete your request due to an unexpected error.

Diagnostic Information

Method: POST

URL: /jct_sapbi/irj/servlet/prt/portal/prtroot/com.sap.ip.bi.web.portal.integration.launcher

Error Code: 0x38cf04d3

Error Text: DPWWA1235E Could not read the response status line sent by a third-party server. Possible causes: non-spec HTTP headers, connection timeout, no data returned. This is not a problem with the WebSEAL server.

Solution

Provide your System Administrator with the above information to assist in troubleshooting the problem.

[Former Member]

try to increase http-timeout and https-timeout to 300 (e.g. 5min) in webseald.conf

[davefitzgibbon]

Hi,

Did you manage to get this issue resolved ?

I have come across the same issue and cannot find a solution

Thanks,

Dave