How include web link to Workcenter into Email notification service desk?

[Former Member]

Hey, guru!

My e-mail notification work fine, but this message not include web link on Service-Desk area of Workcenter !

Are there solution that problem?

Best regards!

[fernando_rocha1 · Accepted solution]

Hi Andrey,

To change the content of the e-mail you have to use SAP smartform.

Please access the following blog and see the example in the end of the step 1.

Sending E-Mail from Support Message

/people/dolores.correa/blog/2007/09/18/sending-e-mail-from-support-message

Best Regards

Fernando