WF does not restart when requester accept changes

[Former Member]

Hi,

We have a problem with the non badi Workflow in SRM Server 5.0 (even with a 1 step Workflow WS10000129). When a approver (bbp_wfl_security = low)changes the Quantity or the Price the changed shopping cart returns to the Inbox of the requester. When the requester goes into his inbox and looks at the approval preview for the changed shopping cart in the graphic mode the result is “Approved”. When the requester clicks on “Accept changes” the shopping cart disappears out of his inbox. The shopping cart does not go to the approver again. The shopping cart becomes not a purchase order. We would expect that the workflow would restart after the requester clicks on “Accept Changes” however now it is a black box.

Greetings,

Wilko Karrenbeld

[Former Member]

For anyone that encounters this problem:

I found the solution and it was to implement the note 930750 (or go to support pack level SAPKIBKS10).

The problem only occurs if the note 842969 has been implemented (part of SRM server 5.0).

[Former Member]

Hello Wilko !!

Just wanted to check with you if you ever found any solution to the problem. I am experiencing the exact same problem with my SRM server 5.0 approval workflow and have been searching everywhere for an explanation.

Best Regards,

Tommy

[Former Member]

Hi

What type of Workflow is used in the ystem - Item level Workflow or SC Workflow. ?

Couple of reasons can be behind this.

1) Either the BADI code in custom implementation is incorrect.

2) start conditions for Workflows and sub-workflows are not correctly determined.

3) Missing OSS note / Bug in ths system.

Please refer to these OSS notes.

<b>990317 Work item transferred after change has been accepted

899943 'Accept changes' after rejection

846334 BAdI workflows: Problems with 'Accept changes'

944984 Non-BAdI workflows: No deletion when changes are accepted

942089 'Accept changes' creates restart

948733 Endless loop during approver determination of WS14000109

725250 No workflow determined when creating a shopping cart

986724 RBBP_OFFLINE_EVAL: Errors in "Accept Changes"

995773 Partial rejections result in endless loops in approval

976267 Partly rejected shopping carts cannot be changed

863757 Item approval: Accepting changes goes back to same manager

862661 Item approval: Accepting changes incorrect II

796992 BADI Workflow with back and forth logic: No restart (PO)

502918 EBP: Work item "for resubmission" remains in inbox

855867 ordering on behalf remains in awaiting approval

815415 Item approval: Accepting changes

866089 Button "Accept changes" at complete rejection

955863 Button "Accept changes" for approver</b>

Incase nothing helps, please raise an OSS message with SAP as well.

Regards

- Atul