on 06-03-2010 10:09 AM
Hi Experts,
I have created a UDF that does some field validation on the incoming message which calls the SALERT_CREATE function module if there are validation errors. Because the UDF calls SALERT_CREATE directly, it wasn't necessary to create a business rule.
The UDF is working perfectly and the alerts are also firing perfectly, but the problem is that we are receiving about 8 email alerts for the same error (message ID), and this only started happening recently i.e 2 days ago and the interface has been live for more than 6 months already.
The only place where I could find a possible cause of the problem was in the "Max. No. of Dels" field in transaction ALRTCATDEF. However, "Max. No. of Dels" is currently set to 5 and not 8.
Can you please let me know where else I can look to solve this problem? And why am I receiving 8 email alerts when the "Max. No. of Dels" is currently set to 5 and not 8 in transaction ALRTCATDEF?
Thanks and regards,
Brendon
Hi,
This may be because of when ever your message mapping program fails, Integration Engine will restart the message automatically 3 times based on BASIS settings. So you are getting 8 alerts(5 are Max. No. of Dels according to Alert catagory + 3 are because of Integration Engine retries to send the message automatically).
Try to use Supress Multiple alerts option in Alert catagory and try.
thanks,
madhu
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Thanks very much for your help
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Hi,
if you can send alerts from standard alert config rule
then you can select: "Suppress Multiple Alerts of This Rule "
http://help.sap.com/saphelp_nw04/helpdata/en/56/d5b54020c6792ae10000000a155106/content.htm
but I don't know if this can be set up for non PI alerts
Regards,
Michal Krawczyk
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