After rejection, sales order is still displayed in VKM1

[Former Member]

Hi,

We have a system here with several types of sales document and several item categories as well.

When saving sales order with line items created, I generally have no problem to give a reason for rejection if they were blocked for credit reason. When I go back to transaction VKM1-blocked SD documents, I do not see those orders as they were rejected.

Nevertheless, some of my sales orders with a specific item categories are still displayed in VKM1, although a reason for rejection was entered in the sales order.

Would anyone have any idea how I can remove those sales I would like not to display anymore in transaction VKM1?

Thanks,

Ronan

[Former Member]

Hello Ronan

Are these problem items relevant for or order related billing? If so check out OSS note 393830 - Updating open credit values with reason for rejection.

[Former Member]

Dear,

You can release this document and see what type of error come. If it will not done then you can use VKM3(For sales document only).

Regards,

Sandip.

[Former Member]

Hi Ronan,

Please check in below areas.

1. Reason for rejection is set at item or header level.

2. check setting for the same in SPRO->SD->Sales ->Sales doc item->Define reason for rejection.

thanks.