Nw2004's SR3 on windows 2008 SBS

Dear Experts,

i am installing nw2004's sr3 on windows 2008 SBS.it throwning an error after JCE policy path given

HKEY_LOCAL_MACHINE\SYSTEM\Current Controlset\Services\silsvc is giving error.

Thanks,

ajai

SAP Managed Tags:
Windows Server

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Answers (2)

And what's the exact error you get? Check

sapinst_dev.log

Markus

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Thanks markus,

below is the log

TRACE 2010-05-30 08:45:31.123

2010-05-30 08:45:31.122 RegistryHive(./HKEY_LOCAL_MACHINE).createKey() done: RegistryKey(SYSTEM/CurrentControlSet/Services/sffp_mmc)

[text deleted]

TRACE 2010-05-30 08:45:31.125

2010-05-30 08:45:31.125 RegistryKey() done

TRACE 2010-05-30 08:45:31.125

2010-05-30 08:45:31.125 RegistryHive(./HKEY_LOCAL_MACHINE).createKey() done: RegistryKey(SYSTEM/CurrentControlSet/Services/sfloppy)

TRACE 2010-05-30 08:45:31.126

2010-05-30 08:45:31.126 RegistryKey(SYSTEM/CurrentControlSet/Services/sfloppy).getName()

TRACE 2010-05-30 08:45:31.126

2010-05-30 08:45:31.126 RegistryKey(SYSTEM/CurrentControlSet/Services/sfloppy).getName() done: sfloppy

TRACE 2010-05-30 08:45:31.126

2010-05-30 08:45:31.126 RegistryHive(./HKEY_LOCAL_MACHINE).createKey(SYSTEM\CurrentControlSet\Services\silsvc)

WARNING 2010-05-30 08:45:31.126 [ianxcreghelper.cpp:235]

CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SYSTEM\CurrentControlSet\Services\silsvc, ...)

Error 5 (Access is denied.

) in execution of a 'RegOpenKeyEx' function, line (81), with parameter (SYSTEM\CurrentControlSet\Services\silsvc).

WARNING 2010-05-30 08:45:31.127 [ianxcreghelper.cpp:469]

CNTRegistryKey::CNTRegistryKey(., HKEY_LOCAL_MACHINE, SYSTEM\CurrentControlSet\Services\silsvc, ...)

The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\silsvc' does not exist on the 'localhost' host.

TRACE 2010-05-30 08:45:31.127 [iaxxejsbas.hpp:408]

handleException<ESAPinstMsgException>()

Converting exception into JS Exception Exception.

TRACE 2010-05-30 08:45:31.127

t_NW_Options.updateRow(, WHERE name='collected'), updating

TRACE 2010-05-30 08:45:31.127

Function setMessageIdOfExceptionMessage: osmod.registryEntries.subkeyNotExists

ERROR 2010-05-30 08:45:31.128

CJSlibModule::writeError_impl()

MOS-01185 The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\silsvc' does not exist on the 'localhost' host.

TRACE 2010-05-30 08:45:31.128 [iaxxejsbas.hpp:483]

EJS_Base::dispatchFunctionCall()

JS Callback has thrown unknown exception. Rethrowing.

ERROR 2010-05-30 08:45:31.200 [sixxcstepexecute.cpp:951]

FCO-00011 The step collect with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|collect was executed with status ERROR ( Last error reported by the step :The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\silsvc' does not exist on the 'localhost' host.).

TRACE 2010-05-30 08:45:31.210 [iaxxgenimp.cpp:752]

CGuiEngineImp::showMessageBox

<html> <head> </head> <body> An error occurred while processing service SAP NetWeaver 7.0 Support Release 3 > SAP Systems > Oracle > Central System > Central System( Last error reported by the step :The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\silsvc' does not exist on the 'localhost' host.). You may now <ul> <li> choose Retry to repeat the current step. </li> <li> choose View Log to get more information about the error. </li> <li> stop the task and continue with it later. </li> </ul> Log files are written to C:\Program Files/sapinst_instdir/NW04S/SYSTEM/ORA/CENTRAL/AS.

TRACE 2010-05-30 08:45:31.211 [iaxxgenimp.cpp:1255]

CGuiEngineImp::acceptAnswerForBlockingRequest

Waiting for an answer from GUI

INFO 2010-05-30 08:58:36.614 [sixxcstepexecute.cpp:1004]

An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_GetSidNoProfiles|ind|ind|ind|ind|2|0|collect".

INFO 2010-05-30 08:58:42.019 [synxcpath.cpp:776]

CSyPath::createFile()

Creating file C:\Program Files\sapinst_instdir\.lastInstallationLocation.

INFO 2010-05-30 08:58:42.043 [synxcpath.cpp:776]

CSyPath::createFile()

Creating file C:\Program Files\sapinst_instdir\NW04S\SYSTEM\ORA\CENTRAL\AS\__instana_tmp.xml.

Thanks,

ajai

Edited by Eric Brunelle to delete tags that was mangling the display

The subkey 'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\silsvc' does not exist on the 'localhost' host.).

This is definately a VIRUS problem.

You can resolve this issue by manually deleting the above registry key...

1. Open REGEDIT

2. Navigate to "'HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\"

3. "Take Ownership" of "silsvc" subkey. (Right click on "silsvc" => Properties => Secutiry => Advanced)

4. Then delete subkey "silsvc".

Please note, you need to take ownership of the "silsvc" subkey as next level of reg keys will not be accessible. Probably you will get "Access Denied" message if you try to delete the key with taking ownership.

Once the key is deleted, retry SAP installation. It will proceed further...

Regards.

Rajesh Narkhede

Hi,

Rajesh Narkhede

Thanks for reply,

Sorry i am trying to change ownership also giving error access denied.

Thanks,

ajai

Hi,

You must be Administrator to take ownership...

Assign "Administrator" "Full Control" permission on MAIN window for subkey "silsvc"

Also select below options in Advanced properties.

1. Inherit from parent the permission entries that apply to child objects. Include these with entries explicitly defined here.

2. Replace permission entries on all child objects with entries shown here that apply to child objects.

Then try to delete the subkey "silsvc".

Regards.

Rajesh Narkhede

sorry it is not permint any thing to chnage access denied.

thanks,

ajai

Hi,

It should work...

Unfortunately, if it is not working in your case, you can try installing good antivirus software and scan the whole system to clean infection.

Or even, you may think of reinstalling the Windows and take care it will not infect again...

Regards.

Rajesh Narkhede

Thank you, i will try and come back

Thanks,

ajai

Sorry no use

Thanks,

ajai

HI,

did you find a solution for that problem? i have the same one.... editing the regedit entry is not permitted. i can do what i want, no way...

many thanks

alex

I have the same problem on a newly installed SBS. So there should not be any virus unless MS delivers with the install :-).

No permit to change anything in the registry.

Does anyone have any suggestion?

Thanks a lot!

You have a virus scanner running on your system? If yes, stop it and try again.

Markus

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Thanks for reply,

No antivirus ,firewall also disabled.

Thanks,

ajai

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