special returns

[cathy_liang]

Hi experts,

This is NOT kit sales. Plz advise whether the solution is proper?

Case: Sales order & its relevant documents only show material A and selling price occurs on it. 10pc of material A (finished product) is delivered (PGI). However, 2pc of material B (BOM of material A) is returned. Material B can be individually sold.

Solution:

No matter VF01 is performed or not, use material B to create returns order.

My concern:

Credit memo against material B may be created before invoice against material A. Then, customer A/R will firstly show credit. It seems a little odd.

[Lakshmipathi · Accepted solution]

You can create a return order by referencing the origin invoice only if the same material code is there in billing document. In your case, you have billed with material code A and you want to create a return order for material B which is not possible.

Nevertheless, you can generate a credit memo to the extent of rejected value.

thanks

G. Lakshmipathi

[cathy_liang · Accepted solution]

Hi Lakshmipathi,

Very nice to hear from you.

For this case, there're two reasons why I use material B to create return order:

1. material B is one BOM of material A.

2. material B can have its selling price when using it to create sales order, i.e. different selling prices between A & B.

3. customer just returns material B but not material A.

Plz help further. Many thanks.