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Customise password reset e-mail

Former Member
0 Kudos

Hi,

My password reset functionality is working well. However the e-mail that it sends to the user with the new password does not look to good. Any idea how I can customise the appearance of this email?

Regards.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

There is no configuration option or direct way to customize this email. You can download the initial data files and extract initial_data7.xml from the zipped file. Open this file and search for MSGCODE="1056" and MSGCODE="1034". Once you find this lines, make the changes to the text after MSGDESC=" to the text you want. Upload this file back to CUP with 'clean and insert' option.

Other way would be to enter the text directly in VIRSA_AE_MESSAGE table.

Regards,

Alpesh

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Muhammad,

Customization of email content for password mail in not possible by CUP application. Only possible solution is as suggested by Alpesh.

Kind Regards,

Srinivasan