on 05-27-2010 9:02 AM
Hi
Is there any possibility for time recording in standard ChaRM scenario?
Regards
Andreas
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Yes. from ST Package 22 there are time recording actions in SLFN001_ADVANCED action profile.
Can i really use the same action for time recording in service desk (SLFN) also in ChaRM scenario (SDHF, SDMJ)?
HIi,
Did you manage to use time recording for Changes as well?
At my site, Time Recording is working for Service Desk messages, but for Changes, the action Time Recording Call is not working.
Kind regards,
Remy Piets
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