Dump in SAP after installing patch for Doculink of Opentext ECM

[Former Member]

Hi,

We have installed Add-on of Doculink for Opentext ECM on ECC6.0 System. We have installed (new version 9.6.2) it from Open-Text (3rd party vendor).

01) Open Text DocuLink for Livelink Enterprises

02) DocuLink for Livelink Enterprise Server

03) Open Text Archiving and Document Access

04) Open Text Archiving and Document Access for SAP Basis

After transporting the patch DC3.1-001(instruction of patch) which we found from open text site of https://esc.ixos.com/ we are getting dumps in SAP that: Program is not Unicode-compatible.

Error analysis

The following syntax error was found in the program /IXOS/SAPLDC_C:

The program /IXOS/SAPLDC_C is not Unicode-compatible, according to its program attributes.

Can any one tell me how can this transport be reverted back from Open-Text 9.6.2 ?

Thanks & Regards,

Nikhilesh Ray

[JPReyes]

is not Unicode-compatible

Have you tried to disable the unicode check?, It might work.... In anycase I think you should give IXOS a call, I presume they have seen this issue quite a few times 😄

Regards

Juan