Database Studio 7.7.06.09 Install - cannot find application data directory

[Former Member]

Hello

I am trying to install Database Studio 7.7.06.09 for Windows (32 bit) on Windows Vista Business Version 6.0 SP1 (32 bit).

I succesfully installed the Database Studio and removed it with the MaxDb Installation Manager. When I try and re-install the Database Studio I get the following error: cannot find application data directory inside windows registry

I have MaxDB Database Manager 7.6.03.10 installed.

Output from the MaxDBSoftware_install-26.05.2010-09.09.log file in c:\Users\All Users\sdb\data\wrk:

INSTALLER_INFO: Version = 7.7.06 Build 009-123-202-944
INSTALLER_INFO: Changelist = 202944
INSTALLER_INFO: MakeId = 360695
INSTALLER_INFO: Type = kit
SYS_INFO: Host name = BRADLEY-PC
SYS_INFO: System = Windows
SYS_INFO: Architecture = I386
SYS_INFO: Version = NT 6.0
SYS_INFO: Subversion = Service Pack 1
MSG: collector found 4 archives
MSG: debug package SDBBAS.SDB is valid
MSG: debug package SDBUTL.SDB is valid
STDERR: cannot find application data directory inside windows registry
STDERR: installation exited abnormally  at We, May 26, 2010 at 09:09:48
STDERR: Package Base: cannot eval script: fatal error

STDERR: installation exited abnormally  at We, May 26, 2010 at 09:09:50
fatal error: fatal error

call stack:
#0 SAPDB::Install::Start SDBRun.pl 398 SAPDB::Install::App::StartSetup::main 1 0   0             
#1 SAPDB::Install::Start SDBRun.pl 397 (eval) 0 0   0             
#2 SAPDB::Install::Start SDBRun.pl 224 SAPDB::Install::Start::StartRequireInc 1 0   0             
#3 main -e 0 SAPDB::Install::Start::Start 1 0   2             

Kind regards

Bradley

[Former Member]

hello,

Can you tell me what application data directory inside windows registry i set to?

Please check .. regedit for the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\CommonAppData

Additionally, please paste the environment(via 'set' command) of the user used for installation.

thanks, Junco

[Former Member]

Hello Junco

I no longer have that PC in the same state as I have had to reload Windows Vista but I still have the same error when trying to remove the Database Studio with the MaxDB Installation Manager after a successful install.

1) Reloaded PC with Windows Vista Business Version 6.0 SP2 (32 bit).

2) Install Database Studio 7.7.06.09 for Windows (32 bit).

3) Database Studio works fine.

4) Remove Database Studio with MaxDB Installation Manager. Errors with: cannot find application data directory inside windows registry.

I have the output from C:\ProgramData\sdb\data\wrk\MaxDBSoftware_install-02.06.2010-15.24.log and C:\ProgramData\sdb\data\wrk\MaxDBUninstall_install-07.06.2010-09.57.log if required.

Output from SET command (after unsuccessful remove):

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\bradleyp\AppData\Roaming
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=BRADLEY-PC
ComSpec=C:\Windows\system32\cmd.exe
DFSTRACINGON=FALSE
FPPUILang=en-US
FP_NO_HOST_CHECK=NO
HOMEDRIVE=X:
HOMEPATH=\
HOMESHARE=\\phadbn-srv-01\bradleyp$
LOCALAPPDATA=C:\Users\bradleyp\AppData\Local
LOGONSERVER=\\HOLLY
NUMBER_OF_PROCESSORS=2
OnlineServices=Online Services
OOBEUILang=en-US
OS=Windows_NT
Path=C:\Program Files\sdb\programs\bin;C:\Program Files\sdb\programs\pgm;C:\Wind
ows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Program Files\Intel\DMIX;C:\
Program Files\Altiris\Software Virtualization Agent\;C:\Program Files\GnuWin32\b
in;C:\Program Files\CVSNT;C:\Program Files\CVSNT\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
Platform=BPC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 6 Model 23 Stepping 10, GenuineIntel
PROCESSOR_LEVEL=6
PROCESSOR_REVISION=170a
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files
PUBLIC=C:\Users\Public
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\bradleyp\AppData\Local\Temp
TMP=C:\Users\bradleyp\AppData\Local\Temp
USERNAME=bradleyp
USERPROFILE=C:\Users\bradleyp
windir=C:\Windows

CommonAppData registry key

Key Name:          HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
. . .
Value 11
  Name:            Common AppData
  Type:            REG_SZ
  Data:            C:\ProgramData

Kind regards

Bradley

Edited by: Bradley Patchett on Jun 7, 2010 11:07 AM