Error while displaying the document

[Former Member]

Dear experts,

We have uploaded a document through CV01N to DMS and attached it to equipment master.we are able to see Excel,Word,PDF documents,but throwing an error when it comes to JPG , ZTF , and IMG types. The error is http//172.9.48.1090\content server\content serve could not be accessed.

Please guide me to the solution.

Thanks in advance.

Venu.

[Former Member]

Hi Venu,

Could you confirm incase you have defined specific workstation applications for the listed files in DC30. If yes, do share the parameters you have passed for various fields for files you are currently able to view?

Regards,

Pradeepkumar Haragoldavar

[Former Member]

Hi Venu,

From ypour details ,it seems that this is not a problem of content server bcoz if content sevrer is not responding in that case it will not open all type of files .doc etc also.

You need to defien mime types properly in DC30 for jpg ,ztf etc files whichever you want to see.

I hope this will resolve the query.

Regards,

Ravindra