Unable to see attachment attached in SRM in R/3

[Former Member]

Hello Experts,

We are in SRM 7.0 classic scenario using DMS.

We are facing an issue as described below:-

When we are trying to open the attachment attached in SRM in backend R/3 system,we getting an error message "NO application exists".We are getting this error message when we try to open the attachment in the new backend R/3 which we connected just 2 days back.

However,we are able to open the attachment in the old backend R/3 system.

We have checked the settings in DC10 & DC30 for the new backend R/3 system and found it to be identical to old R/3 system.

We can see that document exists in the table in BBP_PDATT and also we checked RZ20 and we find no error log for the shopping cart.

We can also see the attachment in backend R/3 system but when we try to open it we are getting an error message

"Select an original application file first"

Can you plz provide some advise on why this is happening and how can we resolve this issue?

Thank you in advance.

Regards,

RKS

[Former Member]

Hi,

Your problem can be resolved by following two ways:

1. Confugure new application in DC30 in new system instead of copying

2. Check the storage location for both the old and new system. if it's different then need to transfer files from old to new.

If storage location is same. Check the files paths in define workstation application in network.

I hope this will be helpful.

Regards,

Ravindra